Tone and Sentiment Analysis
Check your employee’s behavioral health with our NLP Engine
Derive employee’s experience at work (onsite or remote) to initiate strategic business decisions
Interpreting and analyzing the sentiment of an employee within the organization helps to improve employee engagement, enhance productivity, and motivate them to commit to the workforce. Just a simple employee’s performance review and an annual survey alone will not suffice to get detailed insights into the pulse and health of the organization. One small step to accurately analyze and measure your employee's mindset will escape you from many alarming grievances. We all know what you do is important but how you do that is more important in building a transparent and happy work culture.
Unlock powerful insights about behavioral issues between employee and supervisor, and vice versa
Newwe embedded a powerful NLP (Natural Language Processing) engine to analyze employee sentiment by keeping a close eye on employee's language used in communication. You can quickly find their tone (positive, negative, and neutral). Also, you can discover the associate feelings and emotions in that instance such as happy, sad, rude, angry, disappointed, etc. NLP engine can analyze all communications that are in the format of comments during constant communication between employee and manager. It also picks up similar textual exchange over the digital workplace. Based on permission, an NLP admin will have a privilege to view a detailed dashboard and reports to quickly intervene and take corrective action if any grievances.
Build a smart workplace and FLAG OUT inappropriate tone and sentiment
The repository of data used in communication is a goldmine for analysis. We leverage the power of data to understand the sentiment of an employee in interaction via multiple modes such as text, sentence, paragraph etc. An organization will have complete control to conduct 360-degree feedback, initiate surveys, align processes, and implement a system to identify the content and context resonance used in communication.
Newwe derives a conclusion that helps in various aspects of strategic business decisions. We strive to help organizations to attain a higher rate of employee satisfaction, attract more high performers, and become a smarter workplace for a smarter workforce.
Understanding human language, emotions and beyond
Smarter Insights:
We specialize in offering a range of actionable insights related to a specific individual, team, department, and organizational level, to enhance collaboration and achieve better outcomes.
Conflict Resolution:
We enable many smart, unique features to assist HR and top management to identify, escalate, and resolve conflicts by early detection of the tone of any underlying sentiments in the conversations. ‘Escalate to HR’ feature helps employee's to get HR intervened and resolve any conflict.
Better CX:
Building an improved employee experience and engagement can translate to a better customer experience and drive higher revenues for your organization.
Keywords Repository:
Tracking conversational data, identifying various sentiments like happiness, sadness, rudeness is kept, helping organization to predict future trend of sentiment and work culture.
Decodes Unstructured Data:
Sometimes conversations between employee's can be messy with grammar mistakes, typos, language nuances that our platform can decode seamlessly.